Shipment Policy
Effective Date: December 31, 2024
At Bold Path Hato, we are committed to delivering your computer accessories quickly and securely. This Shipment Policy outlines the terms and conditions for shipping orders placed on our website, boldpathhato.com.
1. Shipping Methods and Delivery Times
We offer a variety of shipping methods to suit your needs. Shipping times will vary depending on your location, shipping method selected, and the availability of products. Below are the typical shipping options we provide:
- Standard Shipping: Estimated delivery time of 5-7 business days.
- Expedited Shipping: Estimated delivery time of 2-3 business days.
- Overnight Shipping: Available for next-business-day delivery (if ordered before the daily cutoff time).
Please note that delivery times are estimates and are not guaranteed. Delivery times may be affected by factors such as weather conditions, holidays, or carrier delays.
2. Shipping Costs
Shipping costs are calculated at checkout based on the following factors:
- Shipping method selected.
- Size, weight, and number of items in your order.
- Shipping destination.
You will see the shipping cost before finalizing your purchase. We occasionally offer free shipping promotions, which will be clearly stated on our website at the time of purchase.
3. Order Processing Time
Once we receive your order, we aim to process it within 1-2 business days. However, please note that processing times may vary depending on the volume of orders, holidays, or other unforeseen circumstances. You will receive an email notification with tracking information once your order has been shipped.
4. Shipping Restrictions
Currently, we offer shipping within the United States and may also offer international shipping to select countries. International shipments may be subject to additional customs fees, taxes, and delays based on the destination country’s regulations. Customers are responsible for any customs duties or fees upon arrival.
Please ensure that the shipping address you provide is accurate. We are not responsible for any shipping delays or errors caused by incorrect or incomplete address information.
5. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately at info@boldpathhato.com. We will work with the shipping carrier to investigate the issue and provide assistance in processing a claim. In the case of damaged items, please keep all packaging materials and take pictures of the damage to help with the claims process.
6. Tracking Your Order
After your order has been shipped, you will receive a tracking number via email. You can track your order status on the carrier’s website or contact us for updates.
7. Shipping Address Changes
Once an order is placed and processed, we may not be able to change the shipping address. If you need to change the shipping address, please contact us immediately at info@boldpathhato.com. We will do our best to accommodate address changes, but changes are not guaranteed if the order has already been shipped.
8. Shipping Insurance
We recommend purchasing shipping insurance for high-value orders to protect against potential loss or damage during shipping. Shipping insurance options are available at checkout.
9. Delays and Shipping Exceptions
While we strive to deliver your order within the estimated delivery time, delays can occur due to factors outside our control, such as weather conditions, natural disasters, or issues with the shipping carrier. Bold Path Hato is not responsible for delays caused by these factors. We will notify you of any significant delays in shipping, and we will work with you to resolve the issue.
10. Contact Us
If you have any questions or concerns regarding our shipment policy, need help tracking your order, or need assistance with shipping issues, please contact us at:
Bold Path Hato
1007 S Wewoka Ave
Wewoka, Oklahoma 74884
Phone: (405) 257-3553
Email: info@boldpathhato.com
Website: boldpathhato.com